Privacy Policy

At TurboSite, your privacy is a cornerstone of our partnership. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website and utilize our 24-hour web development services.

1. Information We Collect

To execute our Turbo Workflow and deliver your project within 24 hours, we collect the following:

• Personal Identification Information: Name, email address, phone number, and billing information.
• Project Assets: Logos, copy, images, and brand guidelines you provide for website creation.
• Technical Data: IP address, browser type, and device information collected via Google Analytics 4 (GA4) to monitor site performance.
• Communication Data: Records of any correspondence through our project dashboard or support channels.

2. How We Use Your Information

We process your data to fulfill our contractual obligations and improve your experience:

• Service Delivery: To build and launch your website within the 24-hour guarantee.
• Strategic Optimization: Using AI and analytics to refine your site’s conversion goals.
• Project Management: To provide updates via our Project Dashboard.
• Marketing (Optional): To send you updates on new features or strategic insights, provided you have opted in.

3. Data Storage and Retention

Security: We employ industry-standard encryption and secure servers to protect your assets.

Retention: We retain project data for as long as necessary to provide support and fulfill legal obligations. Inactive project data may be archived or deleted after 12 months.

4. Third-Party Sharing

We do not sell your personal data. To deliver our services, we share information only with trusted partners:

• Analytics Providers: Specifically GA4 to track conversion metrics and user flow.
• Infrastructure Partners: Hosting and domain providers required to take your site live.
• AI Tools: We use advanced AI engines to assist in rapid development; however, your sensitive personal data is never used to train public AI models.

5. Your Rights and Choices

Depending on your location (including rights under GDPR), you have the following rights:

• Access & Correction: Request a copy of your data or ask us to fix inaccuracies.
• Data Deletion: Request the removal of your personal information from our systems.
• Opt-out: Unsubscribe from marketing communications at any time.

6. The 24-Hour Guarantee & Compensation

Our commitment to speed is governed by our Terms of Service. In the event of a delay originating solely from TurboSite:

• A 10% discount code will be issued for your next project as a gesture of goodwill.
• This compensation does not apply if delays are caused by missing client materials or third-party outages.

7. Cookies and Tracking

TurboSite uses cookies to enhance navigation and analyze traffic. You can manage your cookie preferences through your browser settings, though disabling them may impact the functionality of the Project Dashboard.

8. Changes to This Policy

We reserve the right to update this policy to reflect changes in our technology or legal requirements. All updates will be posted on this page with a revised "Last Updated" date.